Engagements

Each engagement centres on application analytics applied to subscription churn — from a full diagnostic to focused pathway and cohort work.

Analyst reviewing charts on a desk

Flagship · Three to five weeks

Subscription Churn Diagnostic

A structured review of cancellation signals, cohort behaviour, and product moments that push paying subscribers to leave.

From £4,800 per engagement

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Laptop showing analytics charts

One to two weeks

Retention Health Review

A shorter assessment of early warning signs in renewals, trial conversion, and support tickets tied to cancellations.

From £1,650

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Team discussing notes around a table

Five to eight working days

Cancellation Pathway Audit

A close reading of the steps a subscriber takes to cancel, including copy, friction, and save offers that confuse more than they retain.

From £1,200

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Professional in conversation during an interview

Two to three weeks

Cohort Exit Synthesis

Structured synthesis of exit interviews and cancellation notes so patterns across tenure cohorts become visible to the product team.

From £2,400

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